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After Sales Contacts

If you buy or rent an L&Q home then our customer service team, L&Q Direct, is there to help with your enquiries.

Contact L&Q Direct

You can phone us on 0300 456 9996 or contact L&Q Direct online.

Our phone lines are open from 8am to 8pm, Monday to Friday, and from 9am to 1pm on Saturdays, excluding bank holidays. Outside of these hours, an emergency only service operates.

Things we can help with

You can contact us with enquiries about:

  • Rent and service charges
  • Remortgaging and increasing your share of the equity
  • Grounds maintenance and cleaning
  • Dealing with anti-social behaviour
  • General enquiries about your lease
  • Defects in new homes during the defect period

Our address

You can write to us at:

L&Q Direct
PO Box 194
DA15 0AJ