Resident involvement training
How to register an interest
If you're interested in taking part in any of our training,
please email us or
ring 0300 456 9996 ext 5014
How you can take part
Go to an event: this involves travelling to a half day event in central London (we can reimburse your travel expenses). We will only hold events when they are fully booked. We will try to organise training to meet our residents needs so where there is enough demand we can run weekend, evening or local events.
Do it online: This option (apart from the Introduction to L&Q) allows you to complete an open award accreditation level 2. Each course takes approximately ten hours of study and must be completed in a 2 week time frame. The introduction to L&Q can be completed in 20minutes and you do not need to have access to the internet.
What's on offer
|Course||What you'll learn:||How you can take part:||Other information:|
|Introduction to L&Q||
|How to be a mystery shopper||
L&Q are currently refreshing the mystery shopping process to maximise improvements to our service.
You can still register an interest in becoming a mystery shopper
for when the programme launches again.
|How to be a neighbourhood champion||
||This takes places every October - register your
interest at your local L&Q office.