If you want to give a member of staff a compliment, suggest how we can improve our services or make a complaint, we want to hear from you.

Comments and compliments

Put your thoughts into action by sharing any ideas that you think would improve our services.

Tell us about particularly good service you’ve had from someone at L&Q and we’ll pass the message on. 


We aim to provide a high-quality service, but accept that from time to time things can go wrong. If this happens, we want to resolve the issue quickly and get the best possible outcome for you.