Rent charges

The type of rent you pay and how it is set will reflect when you became an L&Q tenant and the size of your home. To help, we have some key information on the different types of rent you may be charged and how we calculate your rent:

Paying rent

Paying the rent is one of the most important parts of your tenancy with us. The money we collect from rent goes to pay for the services that we provide for you.

We ask that you set up a direct debit to pay your rent. This is a convenient and effective way to make sure your rent is paid on time.

Universal Credit

If you are unemployed or on a low income you may be entitled to financial help to pay your rent. To make sure you are getting what you are entitled to please visit gov.uk or contact the Job Centre/Citizen Advice Bureau. 

Even if you receive Universal Credit you must pay your full rent in advance. This is also the case if part of your rent is paid by Universal Credit.

You can apply for Universal Credit online.